I'd originally ordered the wrong case. Contacted customer services immediately and they responded quicker than what their automated email stated.
They couldn't amend the order, but they cancelled and organised a refund (the refund happened quicker than what I was told originally).
The case itself is sturdy and durable. I've dropped my phone a number of times and the case is still in excellent condition (second pic shows the only damage on my case from.droppong it, hardly noticeable and no cracking to case).
Burga is the best